Privacy Policy

At Julie Healing Touch, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, schedule sessions, or participate in our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

We collect the following types of personal information when you engage with our services:

a. Personal Identification Information

• Name
• Email address
• Phone number
• Mailing address (if applicable)

b. Health and Wellness Information

• Medical history (if required for therapy sessions)
• Current health concerns and goals
• Personal preferences related to therapy sessions
• Any other information shared during consultations or sessions

c. Usage Data

• Website analytics (IP addresses, browsing behavio, and pages visited on our website)
• Cookies (to enhance user experience on our website)

We use the information we collect for the following purposes:

• To Provide Services: Personal and health information is used to tailor and provide holistic therapy services to you.
• To Communicate: We use your contact information to respond to inquiries, schedule appointments, and provide updates regarding services or promotions.
• To Improve Our Services: We may use feedback and usage data to improve the quality and effectiveness of our services.
• To Ensure Legal Compliance: We may use your information to comply with legal obligations, such as maintaining appropriate records.

We take the security of your personal information seriously and implement industry-standard measures to protect it:

• Encryption: We use SSL encryption on our website to protect sensitive information transmitted over the internet.
• Data Access: Only authorised personnel have access to your personal information, and they are trained on confidentiality practices.
• Secure Storage: Personal and health information is stored securely, both digitally and in physical records (if applicable).

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as scheduling software, payment processors, or marketing tools) who assist us in operating our business.
• Legal Requirements: If required by law, we may disclose your personal information to authorities or as part of legal proceedings.
• Professional Referrals: If, during the course of therapy, we believe a referral to another healthcare professional is necessary for your well-being, we may share relevant information with that professional (with your consent).

We will retain your personal and health information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulatory requirements.

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correct: Request corrections to any inaccurate or incomplete personal information.
• Delete: Request the deletion of your personal information, subject to certain legal limitations.
• Opt-Out: Opt-out of receiving promotional communications at any time by following the instructions in the emails you receive.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Our website may use cookies and other tracking technologies to enhance your user experience. These technologies help us understand how visitors interact with our website and enable us to improve our services. You can control the use of cookies through your browser settings.

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

[Your Business Name]
Email: info@juliehealingtouch.co.uk
Phone: 07799233205
Address: 5 Elm Crescent, Alderley Edge, Cheshire. SK9 7PQ

By using our services, you consent to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.